If you aren’t satisfied with your purchase, you may be eligible for a return or exchange depending on your situation and the type of item you purchased. You mush contact with Customer Service within 7 days of receiving your order, if you have problems with orders. We reserve the right to charge a handling fee on all items returned for non-quality issues.
Got wrong items: You have the option of 1) exchanging it for the correct item, or 2) returning it for a full refund. Customers must confirm their eligibility for an exchange or return with Customer Service before sending items back. In many cases, you have 7 days after receiving your order to contact Customer Service and request a return or exchange. Make sure to agree it before you order.
Items missed: Contact Customer Service wihin 7 days to inform us an item is missing from your order. When we have confirmed that an item was missing, we will offer a full refund of the item price or begin processing a new one for you.
Damaged or Broken: Contact Customer Service wihin 7 days to inform us damaged or broken items. We will be responsible if damages not caused by your customs checking or your careless. Compensation will be made after checking.